How can we help?
64 answers about booking, paying, and getting work done on Latache.
Bookings
Finding a tasker, scheduling, and changing a job once it is booked.
Payments
How money moves, when you are charged, and what it costs.
Refunds & cancellations
Calling off a job, and getting money back when something falls through.
Safety & trust
Who is coming to your home, and what we check before they can.
Account & app
Signing in, keeping your details current, and managing the app itself.
Complaints & disputes
When the work was not right, and how a case is decided.
Privacy & data
What we hold about you, who can see it, and what you can ask us to do.
Working as a tasker
For people earning on Latache — applying, getting paid, and staying booked.
Getting support
Reaching a person, and what to expect when you do.
Still stuck?
Send us the details and we will pick it up — usually within one working day.